Comprehensive Accompanying Consultation Service for International Patients

We provide an all-inclusive accompanying consultation service for international patients, designed to ensure a smooth, stress-free experience from arrival to post-consultation. Our dedicated team handles every detail, so patients can focus solely on their health and well-being. Here's what we offer:

Precise Medical Consultation

Based on the patient’s condition, we match them with the best tertiary hospitals and expert departments for efficient and accurate medical treatment, ensuring they receive the most suitable care.

Assistance with Expert Appointments

Our agent service helps schedule appointments with directors or experts. Appointment times are subject to the availability of the specialist.

Exclusive Pick-Up Service

We offer a luxury car with an exclusive driver to pick up patients, providing door-to-door service with a dedicated escort throughout the journey.

Pre-Diagnosis Consultation

We ensure patients are well-prepared by communicating the accompanying consultation details, service processes, and charging standards in advance. We'll confirm the consultation time, hospital location, and gather necessary medical history and treatment needs. International patients are required to bring their passport or ID, recent test results, and medical records for registration.

Pre-Diagnosis Service

Appointments are scheduled and itineraries planned via phone in advance. Patients are informed about the necessary documents and medical records to bring. The detailed information will be sent to the patient via SMS or WeChat.

Pre-Diagnosis Preparation

On the day of the consultation, our accompanying staff and driver will arrive on time to pick up the patient, who only needs to wait at their hotel or home. Once the specialist confirms the patient's identity, the accompanying service begins.

One-on-One Accompanying Service

Our dedicated staff provides personalized, one-on-one accompaniment throughout the entire process. From registration and payment to queuing, prescription collection, medical record printing, and admission/discharge procedures, our team handles everything. Patients can relax while we ensure their needs are met.

On-Site Care

In an unfamiliar hospital environment, our accompanying staff offers attentive care and warm, family-like support to make the patient feel comfortable and cared for.

Post-Diagnosis Care

2-3 working days after the consultation, our follow-up staff will check in with the patient to ensure proper medication adherence and provide any necessary post-diagnosis care. They will also summarize the consultation details and provide feedback to the patient’s family.